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1. Log in
2. Go to ‘My account’ in the upper right corner
3. Change your e-mail address and/or password
4. Click ‘Save’

Did you forget your password?

1. Click on’Forgot password?’
2. Enter the e-mail address you used to sign up
3. Click ‘Send’

You will receive an e-mail with a link to reset your password.

1. Click on ‘Forgot password?’
2. Enter the e-mail address you used to sign up
3. Click ‘Send’

You will receive an e-mail with a link to reset your password. If you still can´t login, please contact our customer service. If possible, include a screenshot or a description of any error messages that may have appeared on your screen. We’re happy to help.

You can add or remove 4 pages at any time. In the magazine page overview, there is a list of buttons in the upper left corner of the webpage, above the magazine cover.

To add 4 pages: Click ‘Add 4 pages’. New pages are added to the bottom of the page overview.

To delete 4 pages: The pages you want to delete must be the last pages of the magazine. Click ‘Delete 4 pages’. Here we show you how to change your page order in case that is necessary.

Caution: Deleted pages cannot be restored.

Pages are always added and deleted in groups of 4. This cannot be changed due to the printing process of the magazine(s).

Pages are always added and deleted in groups of 4. This cannot be changed due to the printing process of the magazine(s).

Page 2 is the back of the cover. When you open the magazine to the first page, page 2 will be directly on the left.

In printed magazines:

• Even numbered pages will be on the left (2, 4, 6, 8, etc.).
• Odd numbered pages will be on the right (3, 5, 7, 9, etc.)

The last page of a magazine is the back cover. The cover and back cover are included in the total page count.

Navigate to the page overview of the magazine you want to edit. Here there is a list of buttons in the upper left corner of the webpage, above the magazine cover.

1. Click ‘Change page order’
2. Click and drag the page you want to move. If you move the page to the top of the list, it will replace the cover. If you move the page to the bottom of the list, it will replace the back cover.
3. Click ‘Save’

The page order can be changed at any time. Completing the page does not prevent you from changing the page order.

An editor that has been assigned a page will keep the same page even if it’s moved. An editor is assigned a page, not a page number.

To move to the next page for editing, you need close the page editor and select the next page from the page overview. The page editor will be opened again for the next page. Before you close the page editor, remember to save your changes.

To turn on automatic page numbers, navigate to the settings of your magazine in the upper left corner of the page overview. Check the ‘Add page numbers?’ box.

The magazine will now be printed with black page numbers. Page numbers appear on the outside bottom page corners.

Please note: For technical reasons, page numbers are not visible in your PDF file. However, if you checked the ‘Add page numbers?’ box, the page numbers will be printed correctly.

To add page numbers to a PDF file you may add these manually using the editing tools in the page editor.

Page numbers will be printed on the outside bottom page corners in a printed magazine but will not appear in PDF files. To add page numbers to a PDF file you may add these manually using the editing tools in the page editor.

All printed magazines have a QR code on the back cover. This code contains important order and processing information needed for the production and shipping process. It cannot be removed.

Best practices for font size in printed magazines:

• Body text: size 9-10
• Paragraph headers: size 12
• Headers or titles: size 18- 24

Please note: The above numbers are specifically for printed magazines. The sizes may seem small when viewed on a screen, but they will be legible in printed magazines.

Tip: Download a PDF file of your page and print it to see if the size you’ve used is legible.

Indeed, some fonts are larger than others, even though the font size is the same. This is because the some fonts differ in height.

For technical reasons, the text format within a text block returns to the default format (open sans – 10) when the text is deleted or when you start typing at the beginning of the text block.

You can prevent losing your designed format by leaving the first character untouched. Start typing after the first character. When you are done editing, delete the first character if necessary.

The text block adjusts lengthwise to the amount of text it contains. If you insert a lot of text into the text block at once, it can become so long that the blue boxes (with which you can make the block wider) disappear from the page.

In this case, drag your text block upwards until the blue boxes are visible again. Now you can make your text block wider and drag it to the right position.

Select the text block you want to format into columns. In the menu on the left click on ‘Column’. Select the number of columns you want. Your text has now been divided into columns.

Click on the color picker and type in the color code you want to use. The color code is a combination of 6 characters (0-9 and A-F).

Press ‘Enter’ to activate the color code.

Are you not sure about the colors you want to use? Click here for inspiration.  As soon as you have found a nice color, you can insert the corresponding code into the input field described above and press ‘Enter’.

Alternatively you can use the color circle to select a color. With the bars next to it you can adjust the brightness.

The 12 colors you used most frequently are shown at ‘Frequently used colors’in the color panel, so you can easily reselect them.

You can change the color of a clip-art on your page. Select the clip-art and click ‘Edit’ in the menu on the left. Now you can adjust the color.

There may be a small difference in color between what you see on screen and how the same color looks in the printed magazine. This has to do with the structure of colors on screen (RGB) and the structure of the ink that is used to print (CMYK). In most cases, there won’t be much difference in color, but some colors, fluorescent colors for example, can’t be made with ink and will be a little different from the color shown on screen.

It is also good to know that each screen is different. Colors may appear differently on one screen compared to on another screen.

It is possible to place one color block across two pages (spread).  There are two ways to do this:

1. Place your color block on the page and give it the desired size, position and layout. Make sure that your color block reaches the outer dotted line and that the cutting edge is completely covered. This will avoid white borders on your page. Save your page. Then open the other magazine page and duplicate the previously created page with the ‘My pages’ button. Save the page. Your color block will now run smoothly over both pages.
2. Place your color block on one of the pages and give it the desired size, position and layout. Make sure that your color block reaches the outer dotted line and that the cutting edge is completely covered. Save the page. Write down the values of the y-axis and the x-axis as well as the height and width of the element. Then open the next page and place a new color block with the same values. Save the page. Your color block will now run smoothly over both pages.

Unfortunately, it is not yet possible to change the shape of images.

You can easily change the shape of your image with a free website like glitterphoto.net. Upload your image, edit it and save it as a PNG file. Now your image is ready to use in our page editor!

Tip: Convert your image to a PNG file before you edit it. The image will then be saved with a transparent background.

For an optimal result, use images with a resolution of 300 dpi. A warning will automatically appear in the page editor if the resolution of an image is too low to get a sharp result (below 150 dpi).

Note that the quality of the image lowers when you enlarge it. Is the resolution of the image too low? Use it in a smaller size or replace it with another image.

The clip-art elements in our editor have a high resolution and are printed sharply. Note that the quality of the clip-art element lowers when you enlarge it. A warning will automatically appear in the page editor if the resolution of an image is too low to get a sharp result (below 150 dpi).

You can upload your own images and clip-art elements by clicking on ‘My images’ in the editor and use them for your magazine.

You can upload images/photos as JPG, PNG, BMP and GIF. JPG and PNG files are preferable.

You can only use a PDF as standing A4 format and page-filling. Click on ‘Page’ in the menu on the left and select ‘Import PDF’.

Because you are working online in Jilster, the high quality photos have to be moved from your own computer to the Jilster server.

If you are uploading a lot of photos at the same time, this can take a while. You could possibly upload less photos at the same time.

A powerful computer and a fast, stable internet connection are important when you are working in Jilster. The higher the upload speed, the faster your photos will be uploaded. You can check your upload speed here. A minimum upload speed of 10 Mbps should be enough.

1. Open the left page of the spread (with an even number), upload the photo in landscape format and put this on the page.
2. Stretch it (by using the blue boxes above, left and beneath the photo) until the left side of the photo fills the page completely. Make sure that the photo covers the outer dotted line (cutting edge).
3. Then move the photo to the desired position. If you are using a photo that shows faces, make sure they are not placed too close to the right edge of the page. Otherwise the faces will disappear in the middle of the bound magazine.
4. Remember the point on the photo that cuts off with the right edge of the page (the values on the y-axis, the width and height) and save the page.
5. Now open the opposite page (odd number) in the editor.
6. Click on the ‘My pages’ button. Select and copy the previously created page.
7. Drag the photo to the left and make sure that the spot you see on the left outer dotted line fits with the spot on the right side of the other page (the even page you created first).
8. Save the page and close it.
9. Check if the two pages correspond by clicking the ‘Example’ button.

You can only use a PDF as standing A4 format and page-filling. Click on ‘Page’ in the menu on the left and select ‘Import PDF’.

Do you want to edit, crop or resize the PDF file in the page editor? Convert the PDF file into a JPG or PNG file and upload it. Now insert the file as an image in the page editor.

You can do this by following these steps:

1. Open the image in an editing program (Paint for example, this is a standard program on any Windows PC, or Photoshop).
2. Click on ‘File’ and next on ‘Save as…’.
3. Choose for ‘JPEG’ or ‘PNG’.
4. Click on ‘Save’. The new file can be uploaded in Jilster.

There are two ways to do this.

1. Press and hold the Shift button, select the desired elements and move the selection (group) at the same time.
2. Drag the mouse over the desired elements while holding down the left mouse button. These elements are now selected together and can be moved as a whole.

If an image or color block is much larger than the page itself, the blue boxes that can widen or rotate the element disappear from the page. In this case, move the element in a random direction until the blue boxes are visible again.

Alternatively, you can adjust the height, width and rotation of the element in the menu on the left.

The person who made the images/photos owns the copyright on these images/photos. It is not allowed (for commercial use) to use images or photos of others in your magazine without the owner´s permission.

Alternatively, there are many websites with images and photos you can download royalty-free (stock photos), for example Pixabay and Pexels.

Edit the page on which you want to paste your template and click on the button ‘Page’ in the top left corner and select ‘My pages’. Here all the pages you have made are listed and available for reuse. After selecting a page, you can edit it if desired.

We recommend creating templates in a separate magazine. This is especially useful if you want to give multiple pages the same basic layout or if you are planning to create a magazine in a certain layout more often.

1. Open the page on which you want to use the layout in the page editor.
2. Click on ‘Page’ in the menu on the left.
3. Click on ‘My pages’.
4. Select the page you want to copy and click on ‘Use this page’.

If the background is a background image (not selectable): Click ‘Page’ in the menu on the left and click ‘Background’. Here you can change or delete the background image.

If the background is a regular image (selectable): Click on the background you want to change. In the menu on the left, you will now be able to delete it.

A template is often built up out of several layers of images and colored surfaces. The reason you can’t select the element you want to remove is most likely that another layer is placed on top of it (for example a text block or an image). To select the element you want, you have to move the top layer first. For example, you can move this layer to the side, so you are able to select the element underneath.

You can find all sorts of images and clip-art elements under ‘Image’ in the menu on the left in the page editor.

You can also find the images used for the templates here. The images are arranged by theme, such as animals, objects, party, symbols, etc.

Is a certain image you want to use not listed? Then unfortunately the image is not available as clip-art. We recommend to search for a similar image elsewhere.

You can only use a PDF as standing A4 format and page-filling. Click on ‘Page’ in the menu on the left and select ‘Import PDF’.

Do you want to edit, crop or resize the PDF file in the page editor? Convert the PDF file into a JPG or PNG file and upload it. Now insert the file as an image in the page editor.

Pages must be opened and designed one by one in the page editor. Therefore, you cannot place a PDF file with multiple pages into your magazine at once.

You can do this by saving your designed page as PDF and then uploading the file in Jilster. You can copy your PDF to your magazine. The quality of your PDF stays the same. Pages must be opened and designed one by one in the page editor. Therefore, you cannot place a PDF file with multiple pages into your magazine at once.

The page of your PDF is used as standard A4 format + 4 mm cut at the edges (bleed). In the graphic program we recommend you use a format of 218×305 mm. Take in account a possible cut at the 4 mm edges (the exact cut depends on the number of pages).

Tip: If you are saving your file as PDF in Illustrator, you should turn off the Marks under ‘Marks and Bleeds’.

For the best result, keep the following recommendations in mind when using PDF files:

• The outer dotted line represents the cutting edge (4 mm). Make sure there is enough room at the edges of your file, since around 4 mm will be cut off after your magazine is printed.
• The inner dotted line represents the recommended margin within which you should place your text and images to make sure they are completely visible.
• Make sure the images in your PDF file are of high quality. For best results, we recommend using images with a resolution of at least 150 dpi. Pictures with a resolution of 300 dpi are optimal for your magazine.
• Note: Since the images are integrated into a PDF file, our page editor cannot check the quality. If the image quality is too low, no warning will be given.
• In order to reproduce the colors as best as possible in your magazine, it is advisable to convert the images in your PDF to a CMYK color profile. In contrary to RGB colors (display), images consisting of CMYK colors can be imitated with ink.

We use an A4 format (210×297 mm) with a 4 mm edge on all sides: That makes the format of a page 218×305 mm.

It is not possible to edit a PDF file in our page editor. You can change the file in the program in which you created it (e.g. Adobe InDesign or Microsoft Word). Then upload the file in Jilster again.

Alternatively, you can use Jilster to place elements such as text blocks, color blocks and photos over parts of your PDF file.

Do you want to edit, crop or resize the PDF file in the page editor? Convert the PDF file into a JPG or PNG file and upload it. Now insert the file as an image in the page editor.

As long as you are editing your page, you can save it at any time. To do this click the button ‘Save’.

When your page is entirely finished, you can complete it by clicking on the button ‘Approve’. You need to approve all pages before you can order your magazine. A green check will appear above a page in the overview when it has been approved. As the editor-in-chief you can approve a page as many times as you want.

This depends on the speed of your internet connection and the power of your computer. It will take several minutes per page before all data is sent to the server.

If you are designing a lot of pages, we recommend to approve a page directly when you have finished it instead of approving them all in the end.

You can also divide approving the pages. Ask if the other editors of your magazine can approve a few pages from their computer.

It is possible to print your pages: Go to the overview of your magazine and move your mouse over the page. Choose for ‘Download’. You will get a print preview (PDF file) in display resolution (72 dpi). If you let Jilster print your magazine, we will use a resolution of 300 dpi.

You can also order a PDF file of your entire magazine in display resolution (72 dpi). You can do this following the normal order procedure.

Another option is to order a sample copy at a reduced price. A sample copy has a transparent watermark and is not a final print. You can do this following the normal order procedure.

As (co-)editor-in-chief, you can edit a page at any time, also after you´ve approved it. However, if you are an editor, you must first ask the editor-in-chief to release the page again.

To reassign a page to an editor as editor-in-chief, place the mouse on the desired page. Click on ‘Editor’ and select ‘Release page’.

You can still change the page order after approving. You won’t have to approve the pages again after doing this.

You can delete your magazine from the magazine overview.

Important: Deleting a magazine is permanent and cannot be undone.

When a new magazine is started it automatically receives an expiration date. This expiration date is set to one year after the date you started creating your magazine.

You can update the expiration date of your magazine at any time to up to a year at the future.

Example: On February 15th, 2019, you can update the expiration date of the magazine to February 15th, 2020.

By updating your magazine’s expiration date regularly you can keep your magazine as long as you’d like.

If you don’t update the expiration date of your magazine it will be deleted on the day it expires. Before this happens you will receive two automatic e-mail notifications, 3 months and 1 month before the expiration date.

There are two ways to browse through your magazine:

1. Click on the button ‘Browse through magazine’ in the page overview, or
2. Click on ‘Browse through magazine’ in magazine overview.

It is possible to print your pages: Go to the overview of your magazine and move your mouse over the page. Choose for ‘Download’. You will get a print preview (PDF file) in display resolution (72 dpi). If you let Jilster print your magazine, we will use a resolution of 300 dpi.

You can also order a PDF file of your entire magazine in display resolution (72 dpi). You can do this following the normal order procedure.

Another option is to order a sample copy at a reduced price. A sample copy has a transparent watermark and is not a final print. You can do this following the normal order procedure.

You can order a PDF file of your entire magazine in display resolution (72 dpi). You can do this following the normal order procedure.

Note: Jilster will print your magazine using a high resolution (300 dpi).

We’re afraid it’s not possible to order a high quality PDF file (300 dpi) of your entire magazine. We offer a free online magazine editor and free online magazine sharing. Our business relies entirely on customers ordering printed copies of their magazine.

Note: The option to generate a link to your magazine is temporarily unavailable. We are working hard to offer this option again as soon as possible. We apologize for the inconvenience.

Would you still like to share the magazine online? Please contact our customer service to discuss the possibilities.

Your online magazine always shows the latest version of your magazine.

Note: The option to generate a link to your magazine is temporarily unavailable. We are working hard to offer this option again as soon as possible. We apologize for the inconvenience.

Would you still like to share the magazine online? Please contact our customer service to discuss the possibilities.

Go to ‘My magazines’ and click on the button ‘Share’ to create a short url for your online magazine. You can share this url by mail or social media. Only those with the url will be able to view your magazine.

Sharing your online magazine is your own choice. You can undo this anytime. Jilster will never make your magazine public without your permission!

Note: The option to generate a link to your magazine is temporarily unavailable. We are working hard to offer this option again as soon as possible. We apologize for the inconvenience.

Would you still like to share the magazine online? Please contact our customer service to discuss the possibilities.